Who is UmbrellaBank.com?

UmbrellaBank.com is the Internet banking division of New South Federal Savings Bank. New South Federal is a member of the Collateral Family of Companies, which has been in the financial services industry since 1933.

UmbrellaBank.com offers a wide range of banking products to meet all of your financial needs. Our products are available with online access so you can do your banking when it is convenient for you, 24 hours a day, 7 days a week.

UmbrellaBank.com and New South Federal share the same core values of Integrity, Service, Community and Profitability.

Is New South Federal Savings Bank a publicly traded company?

No, New South Federal Savings Bank is a privately held company.

New South Federal Savings Bank is a federally chartered institution and is regulated by the Office of Thrift Supervision (OTS). Our deposits are insured by the Federal Deposit Insurance Corporation (FDIC).

How safe is my money at UmbrellaBank.com?

Very safe. The Federal Deposit Insurance Corporation (FDIC) insures each depositor up to $100,000. You can also have additional funds on deposit and be fully insured provided your accounts meet certain requirements. For more information on how to make sure your accounts are insured visit the FDIC Website, “Insuring Your Deposits”. Our FDIC Certificate of Insurance Number is 32276. http://www2.fdic.gov/idasp/externalConfirmation.asp?inCert1=32276

How secure are my transactions over the Internet?

Very secure. In a Washington Post article, a ranking official of the Federal Trade Commission suggested that it is much safer to transmit a credit card number over the Internet than to give it to a waiter at a restaurant or read it aloud over a cordless phone---two activities that are generally deemed “safe” by everyone. The information you see during an UmbrellaBank.com online banking session is available only to you. UmbrellaBank.com’s electronic technology ensures the secure transfer of information over the Internet through 128-bit encryption, use of filtering routers and firewalls, and unique UserIDs and Passwords. To learn more about the security of your transactions, visit our Security page or review our Privacy Commitment.

Why should I do my banking on the Internet?

The Internet provides you the convenience of banking when you want to. Whether that is first thing in the morning, in the middle of night or whenever you have the time. With UmbrellaBank.com checking accounts you also have the convenience of online statements, check images and bill payment. Aren’t you tired of writing out all those checks and paying for postage? Once your payees are set up paying bills becomes as easy as a click of a button. You can schedule payments when you know you are getting paid and not worry about your bills being late.

Besides the convenience it is usually cheaper than going to a physical bank branch.

What are UmbrellaBank.com’s customer identification requirements?

In accordance with Section 326 of the USA PATRIOT Act, applicants for new accounts are requested to provide a current state id or drivers license that verifies the applicants identity including name, address and other identifying information. In some cases, copies of the identification provided upon application will be requested for further verification. In all cases, protection of our customers’ identity and confidentiality is our pledge to you. We proudly support all efforts to protect and maintain the security of our customers and our country.